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How It Works

Live in Days. Answering Every Call After That.

Our team handles the setup. Once you are live, every call is answered, every caller gets help, and you get a summary of what happened.

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24/7
Call coverage, every day of the year
Up to 20
Calls answered at once
1-2 rings
Typical pickup time
Days
From kickoff to go-live

Setup in Three Steps

Our team does the work. No technical skills needed on your end.

Step 1

Discovery & Training

Your implementation specialist learns how your business runs: your services, pricing, common questions, and how you like callers treated. We use your website, FAQs, and price sheets to train the AI.

  • Business and call flow review
  • Custom greeting and call script
  • Knowledge base built from your materials
  • Voice and tone matched to your brand

Step 2

Configuration & Test Calls

We set up call routing, transfer rules, and calendar sync, then run test calls until the answers and tone are right.

  • Routing by service, urgency, and time of day
  • Transfer rules for urgent or VIP callers
  • Calendar sync (CRM integration on Growth)
  • Test calls reviewed with you before launch

Step 3

Go Live

Forward your business line and the AI starts answering. We keep reviewing calls and refining scripts so answers stay accurate as your business changes.

  • Simple call forwarding, keep your number
  • Ongoing call review and script updates
  • Changes handled by our team on request
  • Support whenever you need adjustments

What Happens on Every Call

Once you are live, here is how each call is handled from the first ring to your inbox.

The Call Is Answered

Every call is picked up within a ring or two, day or night, with your custom greeting. Up to 20 callers can be handled at once, so nobody waits on hold.

  • 24/7 coverage, including holidays
  • After-hours and holiday messaging
  • Spam call filtering

The Caller Gets Help

The AI answers questions about your services, collects the caller's details, asks your qualifying questions, and books appointments directly on your calendar.

  • Answers common questions accurately
  • Captures name, phone, email, and need
  • Books, reschedules, or cancels appointments

The Right Next Step

Urgent calls or requests for a person are transferred to your team. Everything else is wrapped up, and you get a summary and transcript by email right after the call.

  • Live transfer to your staff when needed
  • Call summary and transcript by email
  • Urgent calls flagged for fast follow-up

Built on Secure Infrastructure

Calls and data are encrypted and access is limited to your team. HIPAA-ready setups are available for healthcare businesses. Learn about our security.

Frequently Asked Questions

Ready to Stop Missing Calls?

Call the demo line to hear it for yourself, or pick a plan and we will start your setup. Compare plans.

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